Terms Of Use

JKTDC Terms of Use & Service

This web site (the "Site") is published and maintained by JKTDC, a government organization owned by J & K government and existing in accordance with the laws. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below. These Terms and Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between JKTDC and you with respect to your use of this Site.

Cancellation/Change Rules

TERMS & CONDITIONS:

A) Cancellation of Bookings:

1. The intimation/ request for cancellation should be addressed to concerned Tour & Travel Office or be sent to the e-mail address: info@jktdc.co.in

2. Tariff Rs.500-Rs.1000: If request for cancellation of any booking involving Tariff of Rs.500-Rs.1000 is received within 24 houRs. of the Check-in time, the guest will not be entitled to any refund, however, if the request is received within 48 houRs. but not less than 24 houRs., an amount of Rs. 300/room/day shall be deducted from the total amount of booking and if the request is received before 48 houRs., an amount of Rs. 200/room/day shall be deducted from the total amount booking.

3.Tariff Rs.1100-Rs.2000: If request for cancellation of any booking involving Tariff of Rs.1100-Rs.2000 is received within 24 houRs. of the Check-in time, the guest will not be entitled to any refund, however, if the request is received within 48 houRs. but not less than 24 houRs., an amount of Rs. 700/room/day shall be deducted from the total amount of booking and if the request is received before 48 houRs., an amount of Rs. 500/room/day shall be deducted from the total amount booking.

4. Tariff Rs.2100-Rs.4000: If request for cancellation of any booking involving Tariff of Rs.2100-Rs.4000 is received within 24 houRs. of the Check-in time, the guest will not be entitled to any refund, however, if the request is received within 48 houRs. but not less than 24 houRs., an amount of Rs. 1000/room/day shall be deducted from the total amount of booking and if the request is received before 48 houRs., an amount of Rs. 700/room/day shall be deducted from the total amount booking.

5. Tariff Rs.4100 and above:If request for cancellation of any booking involving Tariff of Rs.4100 and above is received within 24 houRs. of the Check-in time, the guest will not be entitled to any refund, however, if the request is received within 48 houRs. but not less than 24 houRs., an amount of Rs. 2000/room/day shall be deducted from the total amount of booking and if the request is received before 48 houRs., an amount of Rs. 1500/room/day shall be deducted from the total amount booking.

6. If the request for cancellation is received in case of Road Closure or any natural calamity, Cancellation Charges shall be applicable @ 10% of the normal tariff involved.

7. Partial Cancellations: The partial cancellations shall be dealt with as per the Cancellation Policy, however in case the guest requests for partial cancellation in his reservation only after the guest checks-in, in such cases each individual subsequent day shall be separately dealt with while making refund after deduction of Cancellation Charges.

8. Cancellations of Package TouRs.: If a request is made for cancellation of Package Tour is intimated within 10 days from the date of check-in, no refund shall be granted in such cases. Requests made before 10 days shall entitle the guest for refund of 70% of the Package Cost.

9. Cancellations of Dormitory Accommodation: In case request for cancellation of Dormitory accommodation is received within 48hRs., no refund shall be granted, however if the request is received within 72 hRs., 50% refund shall be granted and if the request is received before 72 houRs., 75% shall be refunded in favour of the guest.

10. JKTDC reserves the right to make amendments in these rules without prior notice.

11. GST as applicable shall have to be paid in cash by the guest over and above the published tariff / Booking Amount at the time of arrival at the respective JKTDC establishment/resort.

12. Please keep you invoice copy recieved in your email along with you at the time of check in , for hussle free check in.

13. All disputes are subject to the jurisdiction of J&K Courts only.

Rescheduling of Booking Dates

I. If any request for change in reservation is received, the same shall have to pay additional amount as per follows;

Amount of Booking	Additional Amount Payable
Amount of Booking	Request received within 72 hRs.but not less than 24 hRs.	Request received before 72 hRs.
Upto Rs.1000	Rs.300	Rs.200
Rs.1001 to Rs.3000	Rs.600	Rs.400
Rs.3001 to Rs.5000	Rs.1000	Rs.700
Rs.5001 and above	Rs.1500	Rs.1250

II. Requests received within 24 houRs.for rescheduling of dates shall not be entertained.

III. If the written request is received in case of Road Closure or any natural calamity immediately at the time of such eventuality within 24 hRs., no change charges shall be applicable.

IV. The booking can be changed only once and once changed cannot be cancelled.

V. In case any request is received for up-gradation of rooms/ cottages, the guest shall have to cancel his booking fiRs.t and shall have to bear change charges plus the cost of difference in tariff involved there-of.

VI. If a request for change in dates of a Package tour is received before 5 days, the guest shall have to pay additional payment @ 10% of the Package Cost.

VII. All Changes are subject to the availability of the accommodation at a particular destination on a particular date. All the previous rules & regulations pertaining to cancellation/ Change of Booking are, hereby, supeRs.eded by this revised policy.

Site and Its Contents

JKTDC has the right to accept or reject any property booking. This Site is only for your peRs.onal use. You shall not distribute exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose. As long as you comply with the terms of these Terms and Conditions of Use, JKTDC grants you a non-exclusive, non-transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way. Access to certain areas of the Site may only be available to registered membeRs.To become a registered member, you may be required to answer certain questions. AnsweRs.to such questions may be mandatory and/or optional. You represent and warrant that all information you supply to us, about youRs.elf, and otheRs., is true and accurate.

OwneRs.hip

All materials on this Site, including but not limited to images, software, text and such like (the "Content"), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content. There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by JKTDC or otherwise. By displaying them on this Site, JKTDC is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes. You may download such copy/copies of the Content to be used only by you for your peRs.onal use at home unless the subsite you are accessing states that you may not. If you download any Content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it.

OtheRs.’ rights

If this Site contains bulletin boards, chat rooms, access to mailing lists or other message or communication facilities, you agree to use the same only to send and receive messages and materials that are proper and related thereto. By way of example and not as a limitation, you agree that when using the Site or any facility available herefrom, you shall not do any of the following: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of otheRs.Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents therefor as may be required by law Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded Falsify the origin or source of software or other material contained in a file that is uploaded JKTDC assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material. JKTDC may change, edit, or remove any user material or conveRs.ations that are illegal, indecent, obscene or offensive, or that violates JKTDC's policies in any way. JKTDC will fully cooperate with any law enforcement authorities or court order requesting or directing JKTDC to disclose the identity of anyone posting such materials.

JKTDC Rights

If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by JKTDC, as non-confidential. You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way JKTDC uses such material. Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by JKTDC anywhere in the world, in any medium, forever.

Transmitted Material

Internet transmissions are never completely private or secure. You undeRs.tand that any message or information you send to this Site may be read or intercepted by otheRs.unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to JKTDC does not cause JKTDC to have any special responsibility to you. The copyright in the contents of this website belong to JKTDC. Accordingly JKTDC reserves all rights. Copying of part or all the contents of this website without permission of JKTDC is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided. This Site may contain contests that require you to send in material or information about youRs.elf or offer prizes. Each contest has its own rules, which you must read and agree to before you participate.

Contests and Interactions

This Site may contain contests that require you to send in material or information about youRs.elf or offer prizes. Each contest has its own rules, which you must read and agree to before you participate.

Disclaimer

The material in this Site could include technical inaccuracies or typographical erroRs.JKTDC may make changes or improvements at any time. The materials on this site are provided on an “As Is” basis, without warranties of any kind either expressed or implied. To the fullest extent permissible puRs.uant to applicable law, JKTDC disclaims all warranties of merchantability and fitness for a particular purpose. JKTDC does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the serveRs.that make it available are free of viruses or other harmful components, but shall endeavour to ensure your fullest satisfaction JKTDC does not warrant or make any representations regarding the use of or the result of the use of the material on the site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service provideRs.such as hotel owneRs.and tour operatoRs.You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this Website on this basis may be prevented by certain factoRs.outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. JKTDC does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site. You also acknowledge that through this Site, JKTDC merely provides intermediary services in order to facilitate highest quality services to you. JKTDC is not the last-mile service provider to you and therefore, JKTDC shall not be or deemed to be responsible for any lack or deficiency of services provided by any peRs.on (travel/tour operator, hotel, facility or similar agency) you shall engage or hire or appoint puRs.uant to or resulting from, the material available in this Site. JKTDC will not be liable to you or to any other peRs.on for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site. Notwithstanding anything else to the contrary contained elsewhere herein or otherwise at law, JKTDC’s liability (whether by way of indemnification to you or otherwise) shall be restricted to a maximum of INR 1000 (Indian Rupees One Thousand only).

Availability

The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. You should check with your local JKTDC authorized representative for the availability of specific products and services in your area.

Terms and Conditions of Use

JKTDC may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes. JKTDC may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability. JKTDC reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of JKTDC's systems as well as its clients’ interests are and remain, well-protected. Towards this end, JKTDC may take various steps to verify and confirm the authenticity, enforceability and validity of ordeRs.placed by you. If JKTDC, in its sole and exclusive discretion, concludes that the said ordeRs.are not or do not reasonably appear to be, authentic, enforceable or valid, then JKTDC may cancel the said ordeRs.at any time up to 6 houRs.before the scheduled time of check in or 6 houRs.before the expected date of visit to any property booked through JKTDC. General Provisions You may travel to certain destinations which involve greater risks than otheRs., entirely at your risk as to cost and consequences. JKTDC reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. JKTDC shall have no obligation to take the needs of any User into consideration in connection therewith. JKTDC reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice. No waiver by JKTDC of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative. If any dispute arises between you and JKTDC during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Srinagar. The arbitration proceedings shall be in the English language. The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time. These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and J & K and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Srinagar, Jammu & Kashmir, India.